Friday, September 3, 2010

Top 8 Ways to Getting the Best Resort Getaways Service

Here are some of the best ways to get top resort getaways service on your next vacation.

1. Join a loyalty program: One of the best ways to get top notch service on your resort getaways is definitely join a loyalty program through your favorite hotels, airlines, and even rental car services. It shows you’re a dedicated customer who will continue to give them business as long as the service is impeccable. The loyalty program is just a way for the companies to track their customers most worthy of deals and personal attention.

2. Ask a friend: Know of someone that recently came back from a vacation? Have a friend that loves to travel? The best recommendations for great service have always been friends.

3. Do a little networking: Join a travel club or even a Facebook travel group. Network with people that are interested in the same destinations or specific types of vacations such as beach resort getaways or fun family vacations. Someone that has already been on the same type of trip in these groups probably has worked out any problem you may encounter.

4. Consult with a pro: Travel agents are still seen as experts in the travel industry. They are more commonly seen as the authority in finding the best deals. Yet what most people don’t realize is travel agents frequent travel industry conventions and seminars to keep updated on the latest changes. They know which airline, hotel, or car rental agency to contact that will bend over backwards to treat you like royalty. The experts know service quality changes every year. Some accommodations are always immaculate and also expensive, but as a traveler it is always about service quality at the best possible price.

5. Do your homework: Another great way of finding the best service possible is do your research before hand. There are many travel guides and online web sites that rate service quality. A couple of online rating services to try include JD Power and Trip Advisor. Or just Google your destination and see what comes up in the search engines.

6. Look for the good employees: Like the saying goes “its not just what you know, its who you know.” Talking to the right people that love their job and it could be the best way to getting what you want on your trip. They’re more likely to offer free upgrades and will do what ever they can to make your trip enjoyable.

7. Make a request: Another popular saying is “the squeaky wheel gets the oil.” You can’t just expect them to just give you what you want. They certainly can’t read your mind. Like my coach in high school once said, “I have ESPN, not ESP.” So always ask for more if you are expecting more especially if you read they offer a certain service on their web site or a review in a magazine.

8. Provide a testimonial or review: There’s no better publicity than free publicity. Tell them you’re going to write a review for your stay for your blog. Please be honest with this tip. Make sure you do have a blog setup. You can easily set one up on Wordpress.com or Blogger.com for free with little if any technical knowledge. These sites provide turnkey blog solutions. Setup your personal travel blog with pictures of your self from your previous trips. Write a couple honest reviews of your past experiences including pros and cons. When bargaining for better service, give them your blog web address to let them know you’ll be reviewing their service.

7 ways to get great customer service

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